The complete guide to supermarket distribution

Everything you need to know about supermarket distribution

Alexis Lecomte
October 16, 2023 - 7 min reading

Large and medium-sized retailers, more commonly known as GMS, represent a strategic choice for many companies wishing to expand their market presence. And with good reason: 70% of food products are sold in GMS, accounting for 85% of sales in the food retail sector. There are over 20,000 outlets throughout France.

Being listed in supermarkets gives you access to a massive potential audience. What's more, increased visibility on shelves, privileged in-store positioning and promotional campaigns all contribute to boosting your brand's reputation.

But beware: selling in supermarkets is not all roses. Certain power relations can complicate your negotiations and make point-of-sale activation more difficult than it seems.

Who are the players in the supermarket sector? How are relationships structured between chains and brands? How are roles shared? Find out in this article.

What is distribution?

We'd like to start by reviewing the basics. Distribution is the intermediary between the consumer and the brands (who may also be the producer). It is the link between the two ends of the chain, making it indispensable. Very few markets can manage without distribution.

Why? Because central purchasing agencies and buyers provide brands with access to a market and a target through a physical or digital network, and its marketing strategy. They help to reduce the cost of making products available, by managing invoicing, logistics, storage and so on.

For their part, retailers need to offer consumers the right products, at the right prices, in the right quantities and at the right time, so that they buy.

As you can see, there's no avoiding distribution. That's why you have to choose wisely. Selecting a distributor means aiming at a target clientele. And that can have repercussions.

Superstore players

The brands

Brands are producers who sell under a distinctive sign or a sum of distinctive signs (name, logo, color, smell, etc.) to consumers.

Brands want to sell as many products as possible at the prices they can afford. So far, nothing new, they're just businesses like any others.

A brand's mission is to create a product or range of products, which it will manufacture in the right quantities, and make attractive and visible through marketing means, so that the consumer buys it, tries it, validates it and recommends it.

Here's a slideshow of the biggest brands, to help you perfect your supermarket culture.

slideshow of the top brands in supermarkets
Top 10 supermarket brands

What are the world's best-selling brands?

Every second, 17,360 bottles of Coca-Cola are sold worldwide. That's around 1.5 billion bottles a day! Far too many to count. The red and black bottle deserves its top spot.

Next on the podium of the world's best-selling food brands are :

  1. Maggi
  2. Lay's
  3. Pepsi
  4. Nescafé
  5. Indomie

And in France?

Well, we'll let you guess the leader among these logos: ... No cheating ;)

Unsurprisingly, the French rankings are not the same. It's not America's leading soft drinks brand that's in first place, but Herta.

France's favorite food brands in 2023

France's favorite brands

Which of these brands are most popular with the French?

According to the Observatoire 2023 des marques préférées des français, La laitière wins, followed by Lu and Lindt. Very gourmet, the top 7 favorite brands of the French are enjoyed with dessert:

  1. Good Mother
  2. Carte d'Or
  3. Saint Michel
  4. Magnum
  5. Amora
  6. Chairman
  7. Barilla
  8. Cristaline
  9. Panzani
  10. Samsung
  11. Danone
  12. Tefal
  13. Bic
  14. Decathlon
  15. Petit Navire
  16. Moulinex
  17. Yoplait
  18. Gold Coast
  19. Lustucru
  20. Bosch
  21. Andros
  22. Alsa
  23. Milka
  24. Nestlé dessert
  25. Boursin
  26. Ferrero Rocher
  27. Bonduelle
Pre- and post-covid French favorite brands

Signs

Chain stores are companies that group together a number of sales outlets, either directly or through affiliation.

There are two main types of sign in the French landscape:

  • Independents: a network of shopkeepers who own their own outlets and have joined forces to form a single group. The aim is to unify tools, purchasing and marketing, while retaining freedom of choice. For example, Leclerc, Intermarché and Système U are all independent.
  • Integrated: all network outlets belong to the brand. This means that everyone who works there is an employee of the brand. For example, Carrefour, Casino and Cora are integrated stores.

brands in france

The stores

Stores are characterized by their sales areas and assortments. We can also take into account their location. We distinguish between general and specialized food retailers.

Store features
Store type Surface area (m²) Location Assortment Number of references Number of food references
Hypermarket > 2 500 Periphery, shopping center Food + non-food 20 000 à 40 000 3 000 à 5 000
Supermarket 400 à 2 500 Neighborhood, outskirts Food + basic non-food 3 000 à 5 000 500 à 1500
Supérette 120 à 300 City center, town, village General food 300 à 1500 200 à 1000
changes in retail outlets
Growth in supermarket outlets - Source: Kantar

The importance of distribution

As you can see, distribution is the lifeblood of any business. Without it, there can be no economy. The producer designs. He identifies potential customers and produces the first product samples. He then iterates, validates and packages his products. Once the product has left the factory, it still needs to be marketed, i.e. distributed.

And product distribution is no simple task, requiring considerable know-how and investment. If each brand group, like the textile industry, created its own distribution network, there would be Nutella, Ariel, Colgate and Herta stores everywhere.

In reality, this would not be cost-effective. That's why it makes more sense to use a distributor. Outsourcing distribution reduces various costs associated with bringing products to market, such as storage and transport costs, as well as the commercial expenses associated with prospecting and negotiation, for example.

Distribution is the essential link between the producer/brand and the consumer. It provides brands with access to a market and a clientele through a physical or digital network, as well as a marketing strategy. It also reduces the cost of making products available by managing invoicing, logistics, storage, etc.

A distributor's contribution to a producer can be summarized along four lines:

  • Space: freight transport services
  • Time: storage
  • Merchandising: the right products in the right quantities, etc. To find out more, read our full report on merchandising.
  • Communication: the distributor's image towards the producer's potential target audience

Distribution policies

Are production capacities and product characteristics conducive to intensive distribution, or is it necessary to limit distribution to a certain number of outlets?

There are three options available to the producer: intensive distribution, exclusive distribution and selective distribution. In supermarkets, only intensive and exclusive distribution exist.

What is intensive distribution?

Intensive distribution is defined as selling to the greatest number of people in the greatest number of outlets. In most cases, this is the case for supermarkets.

What are the advantages and disadvantages of intensive distribution for brands?

Intensive distribution enables brands to gain visibility more quickly, and thus generate substantial sales. Indeed, sales volumes are much higher in supermarkets: 83% of food purchases in France are made in supermarkets.

What's more, building brand awareness through intensive distribution helps to support other distribution channels, such as digital. Nevertheless, it also has its drawbacks, including:

  1. High annual referencing costs;
  2. A strong sales force;
  3. Extensive advertising and promotions;
  4. Mass-market characteristics;
  5. Low (and potentially declining) unit margins

What is exclusive distribution?

Exclusive distribution means selling exclusively in a given territory or under a single brand name. This distribution policy can be an element of negotiation often requested by distributors from small brands wishing to enter supermarkets for the first time. Monoprix often uses this clause. It's a bit like the cost of entering the market.

retail sales optimization

Distribution channels

Two types of distribution exist in supermarkets and hypermarkets:

  • Direct distribution: there is no intermediary between the producer (the brand) and the store. This means that the distributor sells, delivers and invoices the store.
  • Intermediary distribution: there is an intermediary between the producer (the brand) and the store, usually a central purchasing agency. This means that the buying group buys, sells, delivers and invoices the store.

Focus on direct distribution

Direct distribution eliminates all intermediaries in the distribution process, leaving the brand to sell directly to stores. This has its advantages and disadvantages.

The advantages of direct distribution

Direct sales offer brands almost complete autonomy, providing them with :

  • A thorough understanding of their target customers' needs;
  • To be able to launch new products quickly;
  • Personalized services;
  • Control and partial margin gains;
  • Allows you to open a sign.

The disadvantages of direct distribution

Direct distribution nevertheless imposes constraints on brands that must be taken into account, such as :

  • Large-scale storage;
  • A heavier sales management burden for teams and stores;
  • A significant need for financial capacity;
  • A more limited range of products.

The specificity of central sales

Central sales, also known as intermediate distribution, present a distinct set of advantages and disadvantages that shape the way companies approach this type of distribution.

The advantages of selling through a central purchasing agency

The main function of central purchasing groups is to centralize all purchases of different products at a single point. They therefore have a broader reach, which brings many advantages to the brands they distribute, including :

  • The ability to sell larger volumes;
  • A smaller sales team;
  • Greater geographical coverage;
  • Better regulation of sales;
  • Flexibility in production financing;
  • Lower management costs, especially for billing and transport.

The disadvantages of selling through a central purchasing agency

Because of their strength, central purchasing bodies can also be seen as a disadvantage, particularly in terms of :

  • The risk of losing touch with consumers;
  • Loss of contact with retailers;
  • Unfaithful wholesalers;
  • The growing need to promote products to intermediaries and retailers.

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